Metrics for IT service management / Peter Brooks.

By:

Brooks, Peter (Business consultant) [author.]

Material type: Text

TextLanguage: Eng Series: ITSM LibraryPublisher: Zaltbommel [Netherlands] : Van Haren Publishing, [2006]Edition: First editionDescription: 202 pages : illustrations ; 24 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9789077212691

Subject(s):

Information technology -- Management
Information technology -- Quality control -- Standards

LOC classification:

HD30.2 .B775 2006

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	Harare Institute of Technology Main Library	Harare Institute of Technology Main Library	General Collection	HD30.2 BRO (Browse shelf(Opens below))	1	Available		BK002876

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