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Living service : how to deliver the service of the future today / by Marc Silvester and Mohi Ahmed. [textbook]

By: Contributor(s): Material type: TextTextPublication details: Harlow, England ; New York : FT Prentice Hall, 2008.Description: xiv, 162 pages : illustrationsISBN:
  • 9780273715351 (alk. paper)
Subject(s): LOC classification:
  • HF5415.5 SIL
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Holdings
Item type Current library Home library Shelving location Call number Copy number Status Date due Barcode
Books Books Harare Institute of Technology Main Library Harare Institute of Technology Main Library General Collection HF5415.5 SIL (Browse shelf(Opens below)) 1 Available BK0008825

Includes bibliographical references and index.

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