Services marketing / (Record no. 645)

MARC details
000 -LEADER
fixed length control field 00710cam a2200241 a 4500
001 - CONTROL NUMBER
control field 37109256
003 - CONTROL NUMBER IDENTIFIER
control field OCoLC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20210616140816.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 970606t19981998
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471180343
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9814126225
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number KUR
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Kurtz, David L
Relator term author
245 10 - TITLE STATEMENT
Title Services marketing /
Statement of responsibility, etc. by David L. Kurtz and Kenneth E. Clow
Medium [textbook]
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture New York, NY :
Name of producer, publisher, distributor, manufacturer J. Wiley & Sons,
264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Date of production, publication, distribution, manufacture, or copyright notice 1998
300 ## - PHYSICAL DESCRIPTION
Extent xxii, 570 pages :
Other physical details illustrations ;
Dimensions 25 cm
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Marketing
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Clow, Kenneth E
Relator term author
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Classification part 9980.5
Item part KUR
Call number prefix HD
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Inventory number Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
    Library of Congress Classification     Harare Institute of Technology Main Library Harare Institute of Technology Main Library General Collection 15/06/2005 Purchase 05/134   HD9980.5 KUR BK0000582 22/07/2024 1 13/06/2021 Books