| 000 | 00750cam a22002294a 4500 | ||
|---|---|---|---|
| 001 | 14368933 | ||
| 003 | OSt | ||
| 005 | 20210615134840.0 | ||
| 008 | 060508s2006 caua b 001 0 eng | ||
| 020 | _a9781412929530 | ||
| 050 | 0 | 0 |
_aHD9980.5 _bHOL |
| 100 | 1 |
_aHollins, Bill. _eauthor |
|
| 245 | 1 | 0 |
_aManaging service operations / _cBill Hollins, Sadie Shinkins. _h[textbook] |
| 260 |
_aLondon : _aThousand Oaks, CA : _bSage Publications, _c2006. |
||
| 300 |
_axii, 299 pages : _billustrations ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 | _aProduction management. | |
| 650 | 0 |
_aService industries _xManagement. |
|
| 650 | 0 | _aWork design. | |
| 700 | 1 |
_aShinkins, Sadie. _eauthor |
|
| 942 |
_2lcc _cBK _h9980.5 _iHOL _kHD |
||
| 999 |
_c623 _d623 |
||