| 000 | 01009cam a22002894a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20230712104751.0 | ||
| 020 | _a9781902505886 (pbk.) | ||
| 040 |
_aDLC _cDLC _dDLC _bEng _erda |
||
| 041 | _aEng | ||
| 050 | 0 | 0 |
_aHF54.5 _b.M55 2008 |
| 100 | 1 |
_aMiller, David, _d1946 December 28- |
|
| 245 | 1 | 0 |
_aBusiness-focused IT and service excellence / _cDavid Miller. |
| 250 | _a2nd ed. | ||
| 260 |
_aSwindon : _bBCS, _cc2008. |
||
| 300 |
_axvii, 176 p. : _bill. ; _c25 cm. |
||
| 336 |
_2rdacontent _atext _btxt |
||
| 337 |
_2rdamedia _aunmediated _bn |
||
| 338 |
_2rdacarrier _avolume _bnc |
||
| 504 | _aIncludes bibliographical references (p. 169-172). | ||
| 650 | 0 | _aBusiness information services. | |
| 650 | 0 |
_aInformation technology _xManagement. |
|
| 856 | 4 | 1 | _uhttp://www.loc.gov/catdir/toc/fy0904/2009367008.html |
| 906 |
_a7 _bcbc _corigres _d2 _encip _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBK |
||
| 999 |
_c3951 _d3951 |
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