000			02275nam a22002777a 4500
003			OSt
005			20220920090828.0
020			_a9781902505619
040			_bEng _cHITLIB _dHITLIB _erda
041			_aEng
100	1		_aSparrow, Elizabeth _d1952- _eauthor
245	1	4	_aA guide to global sourcing : _boffshore outsourcing and other global delivery models / _cElizabeth Anne Sparrow, British Computer Society
264			_aWiltshire : _bBritish Computer Society, _c2007
300			_axvi, 167 pages : _billustrations
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
500			_aIncludes index
505			_a1. Introduction The origins and growth of the offshore market Business models Work permits Responses to the offshore outsourcing trent 2. Advantages and benefits Cost reduction Other economic advantages Quality management Follow the sun Access to skills and resources Greater focus on core business objectives Productivity and service improvements Business transformation and new developments 3. Risks and countermeasures Hidden costs Cultural differences Geopolitical instability Legal issues Security, confidentiality and data protection Loss of technical expertise Loss of flexibility and control Customer backlash Negative impact on IT professionals 4. Managing offshore outsourcing projects Sourcing strategy Identifying what to source offshore Objectives Statement of requirements Investigating the IT services market Choosing a service provider Outsourcing contracts Transition Managing performance 5. Country profiles General information resources Key to country profiles 6. The future world of global sourcing Appendix
520			_aDe-mystifying academic theory, Elizabeth Sparrow provides practical advice for IT professionals and senior managers on the pros and cons associated with offshore outsourcing and other global delivery models in the IT arena. Includes country-by-country analysis of offshore services and genuine case studies from the hands-on world of IT management.
650		0	_aInformation resources management
650		0	_aInformation technology _xManagement
650		0	_aElectronic data processing departments
650		0	_aOffshore outsourcing
942			_2lcc _cBK
999			_c3401 _d3401