| 000 | 00506nam a2200169 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20210920104521.0 | ||
| 008 | 210920b ||||| |||| 00| 0 eng d | ||
| 020 | _a0071379541 | ||
| 050 |
_aHF5415.5 _bAND |
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| 100 |
_aAnderson, Khristine _eauthor |
||
| 245 |
_aCustomer relationship management / _cby Kristine Anderson and Carol Kerr _h[textbook] |
||
| 260 |
_aNew York ; _bMcGrall-Hill , _c2002 |
||
| 300 | _axii, 164 pages : | ||
| 504 | _aincludes index | ||
| 942 |
_2lcc _cBK _h5415.5 _iAND _kHF |
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| 999 |
_c2447 _d2447 |
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