Managing service operations / Bill Hollins, Sadie Shinkins. [textbook]

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TextPublication details: London : Thousand Oaks, CA : Sage Publications, 2006.Description: xii, 299 pages : illustrations ; 25 cmISBN:

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Item type	Current library	Home library	Shelving location	Call number	Copy number	Status	Barcode
Books	Harare Institute of Technology Main Library	Harare Institute of Technology Main Library	General Collection	HD9980.5 HOL (Browse shelf(Opens below))	1	Available	BK0008942

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Includes bibliographical references and index.

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