Metrics for IT service management / Peter Brooks.

By:

Brooks, Peter (Business consultant) [author.]

Material type: Text

TextLanguage: Eng Series: ITSM LibraryPublisher: Zaltbommel [Netherlands] : Van Haren Publishing, [2006]Edition: First editionDescription: 202 pages : illustrations ; 24 cmContent type:

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9789077212691

Subject(s):

LOC classification:

HD30.2 .B775 2006

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Copy number	Status	Barcode
Books	Harare Institute of Technology Main Library	Harare Institute of Technology Main Library	General Collection	HD30.2 BRO (Browse shelf(Opens below))	1	Available	BK002876

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Previous	HD30 GAL Workbook/study guide to accompany : quantitative Methods for Business Decisions /	HD30 GAL Workbook/study guide to accompany : quantitative Methods for Business Decisions /	HD30 LEW Time management trainer's guide: a complete package for a one-day training workshop /	HD30.2 BRO Metrics for IT service management /	HD30.2 KAV Architecting the cloud : design decisions for cloud computing service models (SaaS, PaaS, and IaaS) /	HD30.2 MAN IT-enabled business change : successful management /	HD30.2 MAR Big data : using smart big data, analytics and metrics to make better decisions and improve performance /	Next

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