000 00595nam a22002057a 4500
003 OSt
005 20230710124805.0
020 _a9780113310494
040 _bEng
_cHITLIB
_dHITLIB
_erda
041 _aEng
245 0 0 _aContinual service improvement /
_cOffice of Government Commerce
264 _aLondon :
_bTSO,
_c2007
300 _axi, 221 pages :
_billustrations
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
490 0 _aIT infrastructure library
710 _aGreat Britain Office of Government Commerce
942 _2lcc
_cBK
999 _c3927
_d3927