| 000 | 01096nam a2200313Ia 4500 | ||
|---|---|---|---|
| 003 | OCoLC | ||
| 005 | 20230710114657.0 | ||
| 020 | _a9780113310456 | ||
| 020 | _a0113310455 | ||
| 040 |
_aSISPL _cSISPL _dBTCTA _dKSU _dUtOrBLW _bEng _erda |
||
| 041 | _aEng | ||
| 090 |
_aHD9696.67.A2 _bS4786 2007 |
||
| 245 | 0 | 0 | _aService strategy |
| 246 | 3 | _aITIL service strategy | |
| 250 | _a[Version 3] | ||
| 264 | 1 |
_aLondon : _bTSO, _c[2007] |
|
| 264 | 4 | _c©2007 | |
| 300 |
_axii, 264 pages : _billustrations ; _c28 cm |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
||
| 500 | _aAt head of title: ITIL | ||
| 500 | _aPublished for the Office of Government Commerce under license from the Controller of Her Majesty's Stationery Office | ||
| 504 | _aIncludes bibliographical references (pages 225-227) and index | ||
| 650 | 0 |
_aComputer industry _xCustomer services _xManagement |
|
| 650 | 0 |
_aElectronic office machine industry _xCustomer services _xManagement |
|
| 710 | 1 |
_aGreat Britain. _bOffice of Government Commerce |
|
| 942 |
_2lcc _cBK |
||
| 999 |
_c3923 _d3923 |
||