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1.
Services marketing / people, technology, strategy by Christopher H. Lovelock and Jochen Wirtz [textbook] by
Edition: Seventh edition /
Material type: Text Text
Publication details: Edinburgh Gate, Harlow : Prentice Hall, 2011
Availability: Items available for loan: Harare Institute of Technology Main Library (1)Call number: HD9980.5 LOV.

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2.
Management / by Stephen P. Robbins and Mary Coulter. [textbook] by
Edition: Eleventh Edition /
Material type: Text Text
Publication details: Edinburgh gate, Harlow : Pearson; 2012
Availability: Items available for loan: Harare Institute of Technology Main Library (1)Call number: HD31 ROB.

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