TY - BOOK AU - Christensen M. Clayton TI - The Innovator's Dilemma: when new technologies cause great firms to fail SN - 9781633691780 AV - HD53 CHR PY - 2013/// CY - Boston PB - Harvard Business Review Press KW - Creative ability in business KW - Industrial management KW - Customer services KW - Success in business N1 - Includes Bibliographical references and index ER -