Kaplan, S. Robert <br/><br/>
The balanced scorecard :  translating strategy into action /  [textbook] 
by Robert S. Kaplan and David P. Norton  
 - Boston ;  Harvard Business School Press,  1996. 
 - xi 322 pages:  illustrations; 
<br/><br/>Includes Bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780875846514 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial productivity--Measurement<br/>Strategic planning<br/>Organizational effectiveness--Evaluation
<br/><br/><label>LC Class. No.: </label>HD56  / KAP