TY  - BOOK
ED  - Harvard Business School
TI  - Crisis Management: Master the Skills to Prevent Disasters 
SN  - 1591394376(hardback)
AV  - HD49 CRI
PY  - 2004///
CY  - Boston, Massachusetts
PB  - Harvard Business School
KW  - Crisis management
N1  - Includes Bibliography references and index
ER  -