TY  - BOOK
AU  - Have, Steven Ten
AU  - Have, Wouter Ten
AU  - Stevens, Frans
AU  - Pol-Coyne, Fiona
TI  - Key management models: the management tools and practices that will improve your business 
SN  - 0273662015
AV  - HD31 KEY
PY  - 2003///
CY  - London, New York
PB  - Financial Times Prentice Hall
KW  - Management
KW  - Decision making
N1  - Includes bibliographical references (p. 200-206) and index
ER  -