TY  - BOOK
AU  - Anstey,Mark
TI  - Managing change: negotiating conflict 
SN  - 0702171964
AV  - HD42 ANS
PY  - 2006///
CY  - Cape Town
PB  - Juta and Co.
KW  - Conflict management
KW  - Industrial relations
N1  - Includes bibliographical reference (p. 441-460) and index; Bibliography: pages 441-460
ER  -