TY - BOOK AU - Townsend,John AU - Archier,Alexis TI - The manager's pocketbook SN - 9781870471114 PY - 2009/// CY - Alresford, Hampshire, U.K. PB - Management Pocketbooks Ltd., KW - Management N2 - Annotation Read The Manager's Pocketbook and learn the POLCA, the five essential management skills. 'P' is for 'planning':the essentials of good planning and objective setting.'O' is for 'organising': managing time and work, and decision-making. 'L' is for 'leading': team building, leadership, motivation and communication. 'C' is for controlling': correcting errors, disciplining and appraising. And 'A' is for 'achieving': the action planning section, so get your pen ready! This enlightening Pocketbook is for team leaders, supervisors and people managers of all levels ER -