Townsend, John  1944- <br/><br/>
The manager's pocketbook / 
John Townsend, illustrated by Alexis Archier 
 - 106 pages :  illustrations 
<br/><br/> Annotation Read The Manager's Pocketbook and learn the POLCA, the five essential management skills. 'P' is for 'planning':the essentials of good planning and objective setting.'O' is for 'organising': managing time and work, and decision-making. 'L' is for 'leading': team building, leadership, motivation and communication. 'C' is for controlling': correcting errors, disciplining and appraising. And 'A' is for 'achieving': the action planning section, so get your pen ready! This enlightening Pocketbook is for team leaders, supervisors and people managers of all levels 
<br/><br/><label>ISBN: </label>9781870471114 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management