TY  - BOOK
AU  - Juran,J.M.
AU  - Gryna,Frank M.
TI  - Quality planning and analysis: from product development through use 
T2  - McGraw-Hill series in industrial engineering and management science
SN  - 0070331839
AV  - TS156 .J86 1993
PY  - 1993///
CY  - New York
PB  - McGraw-Hill
KW  - Quality control
KW  - Quality assurance
N1  - "Third edition prepared by Frank M. Gryna."; Includes bibliographical references and index; 1. Basic Concepts -- 2. Companywide Assessment of Quality -- 3. Quality Improvement and Cost Reduction -- 4. Quality Planning and Sales Income -- 5. Control of Quality -- 6. Strategic Quality Management -- 7. Organization for Quality -- 8. Developing a Quality Culture -- 9. Basic Probability Concepts -- 10. Statistical Tools for Analyzing Data -- 11. Understanding Customer Needs -- 12. Designing for Quality -- 13. Designing for Quality - Statistical Tools -- 14. Supplier Relations -- 15. Supplier Relation - Statistical Tools -- 16. Manufacture -- 17. Statistical Process Control -- 18. Inspection, Test, and Measurement -- 19. Inspection and Test - Sampling Plans -- 20. Marketing, Field Performance, and Customer Service -- 21. Marketing, Field Performance, and Customer Service - Statistical Tools -- 22. Administrative and Support Operations -- 23. Quality Information Systems -- 24. Quality Assurance -- Appendix I: Examples of Examination Questions and Answers -- Appendix II: Tables; Also issued online
ER  -