Juran, J. M.  1904-2008. <br/><br/>
Quality planning and analysis :  from product development through use / 
J.M. Juran, Frank M. Gryna. 
 - 3rd ed. 
 - New York :  McGraw-Hill,  c1993. 
 - xxi, 634 p. :  ill. ;  25 cm. 
 - McGraw-Hill series in industrial engineering and management science .
<br/><br/> "Third edition prepared by Frank M. Gryna." 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>1. Basic Concepts -- 2. Companywide Assessment of Quality -- 3. Quality Improvement and Cost Reduction -- 4. Quality Planning and Sales Income -- 5. Control of Quality -- 6. Strategic Quality Management -- 7. Organization for Quality -- 8. Developing a Quality Culture -- 9. Basic Probability Concepts -- 10. Statistical Tools for Analyzing Data -- 11. Understanding Customer Needs -- 12. Designing for Quality -- 13. Designing for Quality - Statistical Tools -- 14. Supplier Relations -- 15. Supplier Relation - Statistical Tools -- 16. Manufacture -- 17. Statistical Process Control -- 18. Inspection, Test, and Measurement -- 19. Inspection and Test - Sampling Plans -- 20. Marketing, Field Performance, and Customer Service -- 21. Marketing, Field Performance, and Customer Service - Statistical Tools -- 22. Administrative and Support Operations -- 23. Quality Information Systems -- 24. Quality Assurance -- Appendix I: Examples of Examination Questions and Answers -- Appendix II: Tables. 
<br/><br/>
<br/><br/><label>ISBN: </label>0070331839 0070331839 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Quality assurance.
<br/><br/><label>LC Class. No.: </label>TS156  / .J86 1993