TY - BOOK AU - Heizer Jay AU - Render Barry AU - Neufeld John AU - Forman Ernest TI - Production and operations management SN - 10987654321 AV - TS 1155 PRO PY - 1997/// CY - United States of America PB - Simon and Schuster Custom Publishing. KW - Industrial management KW - System analysis N1 - Includes references; Includes bibliographies and index; Introduction: production/operations management; developing a P/OM strategy. Part 1 Decision making techniques in P/OM: decision-making tools; supplement - linear programming; forecasting; supplement - statistical tools for managers; waiting line models. Part 2 Strategic decisions in P/OM: product strategy; process strategies; supplement - information technology in P/OM; location strategies; operations layout strategy; human resource strategy; procurement and just-in-time strategies; supplement - learning curves. Part 3 Tactical decisions in P/OM: aggregate planning tactics; inventory management and just-in-time tactics; material requirements planning (MRP); short-term scheduling tactics; project management; total quality management supplement - quality control techniques; maintenance and reliability tactics N2 - An introduction to the quantitative techniques applied to production and operations management. Structured around the theme of strategies and tactics, this third edition focuses on world class manufacturing, competitive advantage, and strategy and domestic and international real-world applications ER -