TY - BOOK AU - Liu,Shuang AU - Volcic Zala, AU - Cindy Gallois, TI - Introducing intercultural communication: global cultures and contexts SN - 9781526431707 (pbk) AV - P 94.6 Liu; Liu. PY - 2018/// CY - Thousand Oaks, CA PB - SAGE Publications N1 - Includes bibliographic references and index; Acknowledgements ix Introduction: Communicating in a Culturally Diverse Society 1 (10) 1 Challenges of Living in a Global Society 11 (20) Living in a global village 11 (1) Contributors to cultural diversity 12 (8) The necessity and benefits of intercultural communication 20 (6) Summary 26 (1) Case Study: The Cronulla riots 26 (3) Further Reading 29 (2) 2 Understanding Communication 31 (24) The essence of communication 31 (1) The multifaceted nature of communication 32 (9) Models of communication 41 (4) Levels of communication 45 (3) Communication and culture 48 (3) Summary 51 (1) Case Study: Hanging out in the public square 51 (2) Further Reading 53 (2) 3 Understanding Culture 55 (22) The pervasive nature of culture 55 (1) Definitions and components of culture 56 (10) Characteristics of culture 66 (2) Subcultures 68 (5) Summary 73 (1) Case Study: The Roma people in Eastern Europe 73 (2) Further Reading 75 (2) 4 The Influence of Culture on Perception 77 (22) The nature of human perception 77 (2) Stages of the perception process 79 (5) The influence of culture on perception 84 (5) Perception and intercultural communication 89 (5) Summary 94 (1) Case Study: How are Eastern Europeans perceived by the West? 94 (3) Further Reading 97 (2) 5 Cultural Orientations and Behaviours 99 (20) Culture as a repertoire of human behaviours 99 (1) Dimensions of culture 100 (7) Kluckhohn and Strodtbeck's value orientations 107 (5) Intercultural communication ethics 112 (3) Summary 115 (1) Case Study: Dinner at a Japanese home 115 (3) Further Reading 118 (1) 6 Verbal Communication and Culture 119 (20) The power of language 119 (1) The components and characteristics of verbal codes 120 (5) Language and perception 125 (3) Cultural variations in verbal communication 128 (5) Language and identity 133 (2) Summary 135 (1) Case Study: How many languages still exist in the world today? 135 (3) Further Reading 138 (1) 7 Nonverbal Communication and Culture 139 (18) Universality and variation of nonverbal communication 139 (2) Characteristics and functions of nonverbal codes 141 (3) Types of nonverbal communication 144 (7) Influence of culture on nonverbal communication 151 (1) Summary 152 (1) Case Study: Yum cha and Chinese culture 153 (2) Further Reading 155 (2) 8 Categorization, Subgroups, and Identities 157 (19) The multifaceted nature of identities 157 (1) Social categorization and identities 158 (5) Subgroup memberships and different types of identities 163 (6) Identities and intercultural communication 169 (1) Summary 170 (2) Case Study: History of South African identity and apartheid in South Africa 172 (2) Further Reading 174 (2) 9 Developing Relations with Culturally Different Others 176 (21) The nature of human relationships 176 (1) Dimensions of human relationships 177 (5) Stages of human relationship development 182 (1) Culture and human relationship development 183 (5) Developing intercultural relationships 188 (4) Summary 192 (1) Case Study: Love by arrangement in India 192 (3) Further Reading 195 (2) 10 Managing Intercultural Conflicts 197 (22) Pervasiveness of intercultural conflicts 197 (2) Potential sources of intercultural conflict 199 (7) Stages in the conflict process 206 (1) Conflict management styles and approaches 207 (3) Influence of culture on conflict management 210 (4) Summary 214 (1) Case Study: Violent conflicts in the former Yugoslavia 214 (3) Further Reading 217 (2) 11 The Mass Media, Technology, and Cultural Change 219 (20) The world of the mass media 219 (1) Globalization, technology, and the mass media 220 (6) The mass media and symbolic social reality 226 (6) The mass media and cultural change 232 (2) Summary 234 (1) Case Study: OhMyNews in South Korea 235 (2) Further Reading 237 (2) 12 Immigration and Acculturation 239 (22) Immigration and cultural diversity 239 (2) Migration and globalization 241 (3) Diversity and multiculturalism 244 (3) Acculturation and culture shock 247 (3) Cross-cultural adaptation 250 (5) Summary 255 (1) Case Study: Migration and diversity in Australia 256 (3) Further Reading 259 (2) 13 Becoming an Effective Intercultural Communicator 261 (18) Global and local dimensions of culture 261 (1) Homogenization and fragmentation 262 (4) From local to global 266 (2) From global to local 268 (3) Developing intercultural competence 271 (3) Summary 274 (1) Case Study: Doctors without Borders 275 (2) Further Reading 277 (2) Glossary 279 (16) References 295 (18) Index 313 N2 - Many textbooks on intercultural communication are not written with an intercultural readership in mind. This team of authors has, on the other hand, put together an introduction to communicating across cultures that draws on examples and case studies from across the world, using no single culture as its frame of reference ER -