Interpersonal relationships : professional communication skills for nurses /
Elizabeth C. Arnold and Kathleen Underman Boggs
- Seventh edition
- 564 pages: illustrations.
Includes glossary and index
Conceptual foundations of interpersonal relationships and professional communication skills. Theory based perspectives and contemporary dynamics -- Professional guides for nursing communication -- Clinical judgment and ethical decision making -- Clarity and safety in communication -- Essential communication skills. Developing therapeutic communication skills -- Variation in communication styles -- Intercultural communication -- Therapeutic communication in groups -- Therapeutic interpersonal relationship skills. Self concept in professional interpersonal relationships -- Developing therapeutic relationships -- Bridges and barriers in therapeutic relationships -- Communicating with families -- Resolving conflicts between nurse and client -- Communicating to foster health literacy, health promotion and prevention of disease among diverse populations. Communicating to encourage health literacy, health promotion and prevention of disease -- Health teaching and coaching -- Empowerment oriented communication strategies to reduce stress -- Accommodating clients with special communication needs. Communicating with clients experiencing communication deficits -- Communicating with children -- Communicating with older adults -- Communicating with clients in crisis -- Communicating with clients and families at end of life -- Collaborative and professional communication. Role relationships and interprofessional communication -- Communicating with other health professionals -- Communicating for continuity of care -- Documentation in an electronic era -- Communication at the point of care: application of e-health technologies.
"Effective communication with clients, families, and professional colleagues starts here! With Interpersonal Relationships: Professional Communication Skills for Nurses, 7th Edition, you'll see how good communication skills can lead to achieving treatment goals in health care. Clear guidelines show how you can enhance the nurse-client relationship through proven communication strategies as well as principles drawn from nursing, psychology, and related theoretical frameworks. And you'll see how to apply theory to real-life practice with case studies, interactive exercises, and evidence-based practice studies. A two-time winner of the AJN Book of the Year award, this book is updated to emphasize interdisciplinary communication and QSEN competencies. From expert nursing educators Elizabeth Arnold and Kathleen Underman Boggs, this comprehensive, market-leading text is unmatched for helping nurses develop effective communication skills!
9780323242813
Interpersonal communication. Interpersonal Relations -- Nurses' Instruction. Nurse and patient