TY - BOOK AU - King,Jan B. TI - Business plans to game plans : : a practical system for turning strategies into action T2 - Taking control series SN - 9781563437014 AV - HD30.28 KIN PY - 2000/// CY - Los Angeles, California PB - Silver Lake Publishing KW - Business planning KW - Strategic planning. N1 - Includes index; Introduction: Our Game Plan -- Ch. 1. Strategy and Tactics -- Ch. 2. Effective Business Planning -- Ch. 3. Financial Projections -- Ch. 4. Tracking Profits and Cash -- Ch. 5. Marketing and Product Development -- Ch. 6. Sales and Customer Service -- Ch. 7. Operations -- Ch. 8. Human Resources -- Conclusion: Winning the Game -- Drafting the Successful Business Plan -- Creating a Successful Annual Planning Process ER -