Persse, James R.,  1957- <br/><br/>
Process improvement essentials /  [Textbook] 
by James R. Persse. 
 - Sebastopol, CA :  O'Reilly,  c2006. 
 - xiv, 334 pages:  illustrations;  24 cm. 
<br/><br/> Includes index.  "CMMI, ISO 9001, Six Sigma"--Cover. 
<br/><br/><label>ISBN: </label>9780596102173 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer software--Quality control.<br/>Capability maturity model (Computer software)<br/>Six sigma (Quality control standard)<br/>ISO 9001 Standard
<br/><br/><label>LC Class. No.: </label>QA76.76.Q35  / PER