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Continual service improvement / Office of Government Commerce
Material type:
TextLanguage: Eng Series: IT infrastructure libraryLondon : TSO, 2007Description: xi, 221 pages : illustrationsContent type: - text
- unmediated
- volume
- 9780113310494
| Item type | Current library | Home library | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
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Harare Institute of Technology Main Library | Harare Institute of Technology Main Library | General Collection | HD9696.67.A2 CON (Browse shelf(Opens below)) | 1 | Available | BK0012011 |
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| HD9685.A2 MAT Mathematical modelling of contemporary electricity markets / | HD9685.A2 MAT Mathematical modelling of contemporary electricity markets / | HD9696.C62 SMI The practical guide to world-class IT service management / | HD9696.67.A2 CON Continual service improvement / | HD9696.67.A2 OFF The official introduction to the ITIL service lifecycle / | HD9696.67.A2 SER Service design | HD9696.67.A2 SER Service strategy |
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