Service design
Material type:
TextLanguage: Eng Publisher: London : TSO, [2007]Copyright date: ©2007Edition: [Version 3]Description: xi, 334 pages : illustrations ; 28 cmContent type: - text
- unmediated
- volume
- 9780113310470
- 0113310471
- ITIL service design
| Item type | Current library | Home library | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
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Harare Institute of Technology Main Library | Harare Institute of Technology Main Library | General Collection | HD9696.67.A2 SER (Browse shelf(Opens below)) | 1 | Available | BK0013055 |
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| HD9696.C62 SMI The practical guide to world-class IT service management / | HD9696.67.A2 CON Continual service improvement / | HD9696.67.A2 OFF The official introduction to the ITIL service lifecycle / | HD9696.67.A2 SER Service design | HD9696.67.A2 SER Service strategy | HD9696.67.A2 SER Service transition / Gran Bretanya Office of Government Commerce | HD9696.67.A2 SER Service operation / |
At head of title: ITIL
Published for the Office of Government Commerce under license from the Controller of Her Majesty's Stationery Office
Includes bibliographical references (page 283) and index
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