Improving business processes : expert solutions to everyday challenges / Harvard Business School. Press.

By:

Harvard Business School. Press

Material type: Text

text

Media type:

unmediated

Carrier type:

volume

ISBN:

9781422129739

Subject(s):

LOC classification:

HC58.87 IMP

Contents:

Improving business processes: the basics. What are business processes? -- What is busniess process improvement? -- Phase 1: Plan a business process improvement -- Phase 2: Analyze the existing business process -- Phase 3: Redesign your business process -- Phase 4: Acquire needed resources -- Phase 5: Implement your redesigned business process -- Phase 6: Continually improve your business process -- Tips and tools. Tools for improving business processes -- Test yourself.

Summary: "In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to: Plan a business process improvement initiative; Analyze and redesign a current process that needs improvement; Obtain the resources needed to change a process; Develop a systematic approach for creating and implementing change."--Publisher description.

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Holdings
Item type	Current library	Home library	Shelving location	Call number	Copy number	Status	Date due	Barcode
Books	Harare Institute of Technology Main Library	Harare Institute of Technology Main Library	General Collection	HC58.87 IMP (Browse shelf(Opens below))	1	Available		BK002204

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Previous	HB871 WEE Population : an introduction to concepts and issues /	HB3662.4 POP Population policy and development in Zimbabwe : balancing people with resources /	HB3782 PEE Unhappy union : how the euro crisis - and Europe - can be fixed /	HC58.87 IMP Improving business processes : expert solutions to everyday challenges /	HC59.7 GHA An introduction to development economics /	HC59.7 GHA An introduction to development economics /	HC59.7 GHA An introduction to development economics /	Next

Improving business processes: the basics. What are business processes? --
What is busniess process improvement? --
Phase 1: Plan a business process improvement --
Phase 2: Analyze the existing business process --
Phase 3: Redesign your business process --
Phase 4: Acquire needed resources --
Phase 5: Implement your redesigned business process --
Phase 6: Continually improve your business process --
Tips and tools. Tools for improving business processes --
Test yourself.

"In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to: Plan a business process improvement initiative; Analyze and redesign a current process that needs improvement; Obtain the resources needed to change a process; Develop a systematic approach for creating and implementing change."--Publisher description.

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