The practical guide to world-class IT service management / (Record no. 3939)

MARC details
000 -LEADER
fixed length control field 01143cam a2200301 i 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230712093838.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780578188973
Qualifying information (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 057818897X
Qualifying information (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780578188980
040 ## - CATALOGING SOURCE
Original cataloging agency SINAP
Language of cataloging eng
Transcribing agency SINAP
Modifying agency OCLCO
-- OCLCF
-- OCLCQ
-- DLC
Description conventions rda
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title Eng
042 ## - AUTHENTICATION CODE
Authentication code lccopycat
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9696.C62
Item number S55 2017
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Smith, Kevin J.,
Relator term author.
245 14 - TITLE STATEMENT
Title The practical guide to world-class IT service management /
Statement of responsibility, etc. Kevin J. Smith.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. [Place of publication not identified] :
Name of publisher, distributor, etc. Anima Group,
Date of publication, distribution, etc. ©2017.
300 ## - PHYSICAL DESCRIPTION
Extent vii, 418 pages :
Other physical details illustrations ;
Dimensions 23 cm
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Media type code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Carrier type code nc
Source rdacarrier
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Computer industry
General subdivision Customer services
-- Management.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Computer industry
General subdivision Customer services
-- Management.
Authority record control number or standard number (OCoLC)fst00872161
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c copycat
d 2
e ncip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Not for loan Home library Current library Shelving location Date acquired Source of acquisition Inventory number Total Checkouts Full call number Barcode Date last seen Copy number Koha item type
    Library of Congress Classification   Harare Institute of Technology Main Library Harare Institute of Technology Main Library General Collection 12/07/2023 Donation 10585   HD9696.C62 SMI BK0013134 22/07/2024 1 Books