The balanced scorecard : translating strategy into action /

Kaplan, S. Robert

The balanced scorecard : translating strategy into action / [textbook] by Robert S. Kaplan and David P. Norton - Boston ; Harvard Business School Press, 1996. - xi 322 pages: illustrations;

Includes Bibliographical references and index.

9780875846514


Industrial productivity--Measurement
Strategic planning
Organizational effectiveness--Evaluation

HD56 / KAP