Process improvement essentials /

Persse, James R., 1957-

Process improvement essentials / [Textbook] by James R. Persse. - Sebastopol, CA : O'Reilly, c2006. - xiv, 334 pages: illustrations; 24 cm.

Includes index. "CMMI, ISO 9001, Six Sigma"--Cover.

9780596102173


Computer software--Quality control.
Capability maturity model (Computer software)
Six sigma (Quality control standard)
ISO 9001 Standard

QA76.76.Q35 / PER